"Hi, my son Dyllan is a patient and has only been seen three times. In those three times alone we cannot express how impressed and grateful we are for the care that you help provide to our son and meeting the many special needs he has. We are confident as he grows he will become more comfortable with dental work because of the genuineness of the entire staff. On behalf of our family, thank you! You've helped us take a difficult thing and turn it into a positive!"
"Our dentist sent my daughter to the BEST PLACE for her little girl anxieties -- YOU! From her very first visit we felt this warmth and genuine care that is PRICELESS. I know that if I were to go anywhere else my precious daughter would never be treated the way you treat her. She becomes the focus. You calm her, encourage her, and she TRUSTS that she is good hands. She feels secure in your office. The half-hour drive to Grand Ledge has become a relief instead of a nuisance. She knows you do great work and our family knows you will do what is best. "
"Your hygienist, Brittany, was wonderful! My daughter has never sat still before, but Brittany made her comfortable enough to do so. We hope she is here EVERY visit. Her work was amazing."
"I remembered reading an article about Dr. Norris and suggested that my sister bring her son who has cerebral palsy. Now my son, grandkids, nieces and nephews all come to your office. Thanks for the great care!"
"Other offices that accept our insurance have treated us like we are cows to be hearded in and out. Thank you for understanding and treating our family with respect. Thank you for understanding the individual needs of apprehensive children and parental rights to do what is necessary to help ease those fears; i.e., allowing me (mom) to stay with them "
"Without dentists like Dr. Norris, we would have had a hard time receiving care. I can't thank you enough! "
"I am so pleased, Autumn can't stop smiling! Thank you!"
"I think this was the best patient care I felt my daughter received. I could not be more impressed with the staff!! I was more nervous about the sedation than the procedure, but after this experience parents have nothing to worry about. I just want to thank the staff and Dr. Norris for doing an excellent job caring for Jordan from pre-op through post-op. Everyone was wonderful!! "
"Dr. Norris & Staff: Words will never express the gratitude we have for the gift of a new mouth for Jenna. What an answered prayer. She now eats a complete meal withouth pain; no tummy pains either. Thank you so much. "
"Fantastic work with Jerry. You handled him so well; kept him relaxed and happy"
"It's been a long time since I've been to the dentist where everyone was so professional and nice – thank you Dr. Norris for your good pick of staff."
"I love this office, you guys are saving my kids smiles, you should make a sister office in Grand Rapids!"
"This was our second try for the dentist for our two year old. Much better at this office! Our foster daughter felt very comfortable"
"Even though Kaylen was nervous, everybody did a great job with her. This is the friendliest, child oriented medical environment we have ever been in. Thank you very much."
"Your staff is awesome! Such a wonderful experience coming here."